Delivery

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Telephone 01623 883 830 during office hours Monday to Friday 9am -4.30pm NHS e-procurement purchase orders to trade@adtuk.co.uk

Delivery Information

This site applies a standard £2.95 charge for First Class Parcel delivery on UK orders up to £75.00 in value. UK Delivery is FREE when you spend over £75 (applies to standard first class UK delivery only)

The majority of orders received during office hours are despatched on the same day.

Valuemed medical supplies & tests home page

Delivery Options

Royal mail 1st class parcel.
Dispatch into the next available Royal Mail collection and delivered in 1-3 working days (95%)

Royal mail 1st class recorded parcel delivery UK
Dispatch into the next available Royal Mail collection with delivery in 1-3 working days. Trackable & insured with signature on delivery

Express Delivery UK
Priority packing and dispatch of order into the next available Royal Mail Special Delivery collection for following working day UK mainland delivery before 1pm (post code restrictions apply. please see www.royalmail.com for restrictions and further details)

UK Courier Delivery
Priority packing and order processing with same day order collection up to 5pm for next working day UK delivery. Ideal for business purchasers. Goods up to 20kg, fully trackable to pioint of delivery with full POD available and up to £500 insurance of goods.

Airsure for international deliveries within Europe

See medical equipment supplies

Our Service Standards

We aim to get your order into the next available collection available after you order is received however this does not guarantee next day delivery. If you require the goods urgently please select one of our express delivery options at the checkout.

Orders not received within 7 days for UK and 14 days for international should be notified by e-mail to customer services with details of your basket number and/or worldpay transaction number.

About us

What happens after I've placed my order ?

All our smaller products are shipped by Royal Mail First Class Parcel Service unless you specify another option.

All our outer packaging is dicreet brown padded jiffy packs or parcels with no company advertising or logo's

Your order will be processed and you will be sent an e-mail notification that we have received the order and are processing it.You will then receive another e-mail notifying you when the goods have been dispatched.

You can e-mail customer services to check on the status of your order

Many of our larger packs require a signature at delivery. Where a "signed for" service is used, we will e-mail the parcel reference number to you upon request.

Please ensure you use a valid and current e-mail address when ordering, as you will recieve all confirmation and reference numbers relating to your purchase by e-mail. Retain these details until your order has been delivered and please quote these in any correspondence to us regarding your order.

Please also give a current and active contact telephone number, if possible where you may be available during office hours, should we need to contact you to confirm details of your order.

We reserve the right to decline orders where the address is incomplete or to un-registered business addresses or shared mail drop points or PO box.

Please ensure you check the address given is complete and that the correct post code has been applied to both invoicing and delivery details.

If you need to contact us click here

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